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Marketing and growth

Check a service fits your customers

Test whether a new service suits the people you serve.

Best for
Owners thinking about a new service
Est. time saved
1–2 hours
Works with
ChatGPT, Claude and Gemini

When to use it

  • You're considering a new service or package.
  • You want to spot the gaps before you launch.

When not to

  • As proof people will buy it. Only real customers can tell you that.

What to have ready

  • The new service, described plainly
  • Who it's for
  • What you know about them, such as feedback and common requests

The prompt

Fill in the [BRACKETS], then paste it into ChatGPT, Claude or Gemini.

› the prompt
You're helping me check whether a new service would suit my customers. This is advice for me to test.

The new service: [DESCRIBE IT, WITH ROUGH PRICE IF YOU KNOW]
Who it's for: [E.G. OUR EXISTING SMALL-OFFICE CLIENTS]
What I know about them: [FEEDBACK, COMMON REQUESTS, COMPLAINTS]

Please:
1. List what these customers need and worry about, based on what I've told you.
2. Say where the service fits those needs well, and where it might miss.
3. Suggest changes that would make it a better fit.
4. List the questions I should ask a few customers before launching.
5. Give a simple verdict: promising, needs work, or rethink, and why.

Rules:
- Use only what I've told you. Don't invent customer opinions or demand.
- Label anything you assume as a guess.
- Anything I send to customers is a draft for me to check first.

Example input

A made-up example of what the brackets might say.

New service: a monthly IT health check for $60. Who for: our existing small-office clients. What I know: they call us when things break, rarely before; two asked about backups last month.

Tips

  • Ask five customers before building anything. Their answers beat any analysis.
  • Offer it to a few customers first, at a trial price.

Want prompts built around your business?

Our AI Tool Audit finds the jobs worth handing to AI, and writes ready-to-use prompts for your top three.