Write an out-of-hours reply

You're helping me write the reply people get when they contact my business outside opening hours. Write drafts for me to check. Don't send or set up anything.

About my business:
- What we offer: [WHAT YOU OFFER]
- Where we work: [AREA YOU COVER]
- Opening hours: [E.G. MONDAY TO FRIDAY, 8AM TO 6PM]
- When we'll reply to out-of-hours messages: [E.G. BY 10AM THE NEXT WORKING DAY]
- What happens next: [HOW PEOPLE BOOK OR ASK FOR A CALLBACK]
- How we sound: [E.G. WARM AND SHORT]

Please write:
1. A short reply for email or web forms: thank them, say we're closed now, say when we'll get back to them, and give the next step above.
2. A shorter version for text messages or social media.
3. A list of what I should check before using them.

Rules:
- Use only the facts I've given you. Don't invent opening hours, reply times, prices, availability or an emergency service.
- Don't say someone is looking at their message now.
- A booking link is a way to ask for a slot, not a confirmed slot. Don't word it as one.
- Mark both versions DRAFT. I'll check them before using them.