Write an out-of-hours reply
Let people know you've got their message and when you'll be back.
Open prompt: Write an out-of-hours replyEst. time saved: 45–60 minutes
Inquiries and follow-up
Reply to a new inquiry
A quick, friendly first reply to a new inquiry, using only the facts you give it.
- Best for
- Owners and anyone who answers inquiries
- Est. time saved
- 20–30 minutes per reply
- Works with
- ChatGPT, Claude and Gemini
When to use it
- A new inquiry has come in and you want to reply quickly.
- You know what you offer, where you work and how people book.
When not to
- To confirm a price, a date or whether you can take the job. Those need you.
What to have ready
- The inquiry, in the customer's words
- What you offer
- Where you work
- How people book
- How you like to sound
The prompt
Fill in the [BRACKETS], then paste it into ChatGPT, Claude or Gemini.
› the prompt
You're helping me reply to a new inquiry for my business. Write a draft for me to check. Don't send anything. About my business: - What we offer: [WHAT YOU OFFER] - Where we work: [AREA YOU COVER] - What happens next: [HOW PEOPLE BOOK, E.G. A CALLBACK OR A BOOKING LINK] - How we sound: [E.G. FRIENDLY AND PLAIN] The inquiry: [PASTE THE INQUIRY] Please: 1. Tell me in one line what they're asking for. 2. List anything you'd need to know that isn't in the inquiry or the details above. 3. Write a short reply that thanks them, shows we've understood, and gives the one next step above. 4. Ask at most two questions, and only if we can't help without the answers. Rules: - Use only the facts I've given you. Don't invent prices, dates, availability, reviews or promises. - If you're not sure we cover their area or can do the job, say so in your notes, not in the reply. - Mark the reply DRAFT. I'll read it and send it myself.
Example input
A made-up example of what the brackets might say.
What we offer: furnace servicing and repairs.
Where we work: Denver and 10 miles around.
What happens next: book a callback at [your booking link].
How we sound: friendly and plain.
The inquiry: "Hi, my furnace is banging when the heat comes on. Can someone look at it this week? I'm in Lakewood."
Tips
- Save your business details as a note, so next time you only paste the inquiry.
- If you don't use a booking link, say you'll call them back instead.
Related prompts
Spot what's missing from an inquiry
The fewest questions you need to ask before you can help.
Open prompt: Spot what's missing from an inquiryEst. time saved: 30–45 minutes per review
Follow up after a call or quote
A short series of follow-ups, each checked by you before sending.
Open prompt: Follow up after a call or quoteEst. time saved: 45–60 minutes per sequence
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