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Marketing and growth

Hear what customers say online

Read Reddit threads to learn what your customers worry about.

Best for
Owners
Est. time saved
2+ hours
Works with
ChatGPT, Claude and Gemini

When to use it

  • You want to hear how customers talk about problems you solve.
  • You're testing an idea or writing new website copy.

When not to

  • As proof of demand. Online threads are a small, noisy sample.

What to have ready

  • Your idea or service
  • Who it's for
  • Threads or posts you've found, pasted in, or links

The prompt

Fill in the [BRACKETS], then paste it into ChatGPT, Claude or Gemini.

› the prompt
You're helping me learn what my customers worry about, from what people say online. This is research for me to check.

My idea or service: [DESCRIBE IT]
Who it's for: [YOUR CUSTOMERS]
Threads or posts (paste the text or links): [PASTE HERE]

Please:
1. Suggest where these customers talk online, such as relevant subreddits or forums.
2. From the posts, list the main worries, questions and words people use, with a short quote and link for each.
3. Note anything people say about competitors or alternatives.
4. Say what this means for my idea or service, and what I'd still need to check with real customers.

Rules:
- If you can browse the web, give a link for every quote. If you can't, say so and only use what I've pasted.
- Don't invent quotes, posts or numbers. Label anything you can't back up as "unchecked".
- Don't copy anyone's words into my marketing without checking. Anything I publish is a draft for me to check first.

Example input

A made-up example of what the brackets might say.

Idea: a fixed-price house clearance service. Who for: people clearing a parent's home. Threads: three Reddit posts about clearing a family home after a death.

Tips

  • The exact words people use make good headlines, once you've checked them.
  • Treat it as a starting point. Talk to real customers before you decide.

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